Vaillant thermal insulation for PHE S 120-70 plate heat exchanger
Code: 0020248922Product detailed description
Vaillant thermal insulation for plate heat exchanger PHE S 120-70
This thermal insulation is an original Vaillant accessory intended exclusively for the plate heat exchanger PHE S 120-70 (heat exchanger order number 0020137069). The insulation cover is shaped precisely to the dimensions of the heat exchanger body (281 × 335 × 73 mm (height × width × thickness)) including cutouts for the side connections of both the primary and secondary circuits, and serves three key functions: a safety function (prevents accidental contact by the operator with the hot surface of the heat exchanger), an energy-saving function (reduces heat loss by radiation and convection into the surrounding plant room), and an anti-condensation function (limits the formation of condensate on the surface of the heat exchanger during operation with lower secondary medium temperatures, e.g. when connected to a heat pump circuit).
According to the official Vaillant installation manual for the PHE S/PHE C range, there is an explicit safety warning: „Wärmetauscher kann im Betrieb sehr heiß werden – Verbrennungsgefahr“ (the heat exchanger can become very hot during operation – risk of burns). This insulation is precisely the recommended solution for eliminating this risk in real boiler room operation without the need for additional protective measures or restricted access to the area.
Parameters of the protected heat exchanger PHE S 120-70
| Heat exchanger order number | 0020137069 |
| Maximum output | 120 kW |
| Number of plates | 70 |
| Heat exchanger weight | 10.70 kg |
| Heat exchanger dimensions | 281 × 335 × 73 mm (height × width × thickness) |
| Connection type | threaded 1 1/4" |
| Maximum operating pressure | 3.0 MPa (30 bar) |
| Floor bracket | not included |
Overview of the entire Vaillant PHE range (official manufacturer's technical data)
| Model | Max. output | Number of plates | Weight | Primary volume | Secondary volume | Max. operating pressure |
|---|---|---|---|---|---|---|
| PHE S 120-70 | 120 kW | 70 | 10.70 kg | 2.21 l | 2.28 l | 3.0 MPa (30 bar) |
| PHE C 240-40 | 240 kW | 40 | 40.80 kg | 4.20 l | 4.42 l | 0.6 MPa (6 bar) |
| PHE C 360-70 | 360 kW | 70 | 57.00 kg | 7.51 l | 7.74 l | 0.6 MPa (6 bar) |
| PHE C 480-90 | 480 kW | 90 | 70.92 kg | 9.72 l | 9.95 l | 0.6 MPa (6 bar) |
| PHE C 600-120 | 600 kW | 120 | 87.12 kg | 13.04 l | 13.26 l | 0.6 MPa (6 bar) |
| PHE C 720-170 | 720 kW | 170 | 114.12 kg | 18.56 l | 18.79 l | 0.6 MPa (6 bar) |
Plate material: stainless steel. Operating temperature (material range of the plates): -196 °C to +200 °C. The PHE S model has a threaded connection 1 1/4", while the PHE C models have a flanged connection. Source: Vaillant installation manual „Externer Plattenwärmetauscher PHE S, PHE C“, document 0020196730_00.
Construction of the insulation cover
The cover is made of closed-cell thermal insulation foam with a black surface, resistant to common boiler room operating temperatures. The construction is designed as a removable, shaped enclosure that follows the angular body of the PHE S 120-70 heat exchanger and leaves free access to the side connections of both the primary and secondary circuits, as well as to venting and drain fittings, if included in the assembly. Thanks to its split construction, the cover can also be fitted subsequently onto an already assembled and connected heat exchanger, without the need to dismantle the piping.
Installation of the insulation cover
- Before fitting the insulation, it is recommended to complete the installation and pressure test all heat exchanger connections for leaks.
- The cover is fitted onto the heat exchanger body in its individual parts so that the cutouts precisely align with the side connections of the primary and secondary circuits.
- The cover parts are joined together (depending on the version, using clips, hook-and-loop fastener, or an overlap with a locking feature) so that no gaps are created through which heat could escape or contact with the hot surface underneath the cover could occur.
- Before putting the system into operation, it is recommended to visually check that the cover does not obstruct the space required for operating the shut-off valves, venting, or any future measurement interventions.
Service, cleaning and maintenance
If signs of limescale or dirt build-up appear (typical with hard or contaminated water), the heat exchanger is cleaned as follows: the system is taken out of operation, the heat exchanger is drained and removed. For cleaning, use only agents suitable for stainless steel and copper – unsuitable cleaning agents can permanently damage the heat exchanger. Flushing with the cleaning solution is carried out against the normal flow direction, after which the heat exchanger is rinsed with clean water, reinstalled, and before restarting it is recommended to check the water hardness. In case of high water hardness, treatment of the heating water is recommended according to the documentation of the other system components – atria.sk offers, in the chemical and physical water treatment category, e.g. corrosion inhibitors and cleaning agents from the SENTINEL and ULTIMA ranges, which extend the service life of the heat exchanger and the entire boiler room.
In case of a temporary shutdown (repair, service, longer outage), it is recommended to completely drain and clean the heat exchanger to prevent damage from frost, aggressive media, or biological fouling. When permanently decommissioning the unit, the primary circuit is closed first, then the secondary circuit, followed by draining and dismantling.
Compatibility and related accessories
The PHE S 120-70 model connects directly via a threaded 1 1/4" connection without the need for a flanged connection part. If copper piping is used in the project, we recommend adding a connection adapter for a 35 mm copper pipe (code 0020248931), available separately in this category on atria.sk.
Typical application scenario
A typical example is an apartment building with 20 to 40 residential units, where the owners' association operates its own building boiler room with two smaller wall-mounted condensing boilers connected in a cascade. The boiler room space is usually small, often located in the basement or a plant room, accessible not only to the maintenance technician but occasionally also to members of the association's committee during meter readings or routine visual inspections. In such an environment, this compact insulation is an important, though often overlooked, safety feature – it prevents accidental contact with the hot stainless-steel heat exchanger body without the boiler room operator necessarily being aware of it as a risk.
Why an improvised solution is not a good choice
In practice, we occasionally encounter a makeshift solution where the installation company simply wraps the hot heat exchanger in mineral wool and secures it with tape or wire. This solution is problematic for several reasons: mineral wool absorbs moisture from the surroundings and loses its insulating properties, does not accurately follow the shape of the heat exchanger (creating gaps with heat loss and risk of contact), and during service interventions it usually has to be completely discarded and replaced with new material. An original, shape-adapted Vaillant cover, on the other hand, retains its shape and insulating properties over the long term, can be repeatedly removed and refitted without loss of functionality, and its appearance matches the professional standard of the rest of the boiler room equipment.
Energy and operational benefits of insulation
An uninsulated metal surface of a large-area plate heat exchanger represents a constant source of heat loss through radiation and convection into the surrounding plant room space during operation. For higher-output models (and thus also larger surface areas of the body, as is the case with the PHE S 120-70 model), this effect is more pronounced than with small domestic units. Covering the body with suitable thermal insulation is one of the simple and low-cost measures that can noticeably reduce these losses without interfering with the functional part of the system – similarly to how distribution pipes and fittings in the same boiler room are commonly insulated. Combined with other accessories (e.g. insulation of the connecting piping), a comprehensively insulated assembly is created, which reduces the overall heat loss of the plant room and contributes to a more stable and predictable operating temperature in the given space.
Why choose the original Vaillant insulation for the PHE S 120-70
- Precise shape match with the PHE S 120-70 heat exchanger – no additional modifications or custom trimming required, unlike generic insulation available on the general market.
- Increased operational safety in accordance with the manufacturer's explicit recommendation in the installation manual.
- Reduced heat loss and thus also a slight improvement in the real efficiency of boiler room operation.
- Removable construction does not hinder routine servicing or occasional inspection of the heat exchanger.
- Long-term stability of shape and function compared to improvised solutions made of mineral wool or other materials.
- The PHE S 120-70 model is used mainly in smaller apartment buildings and smaller commercial facilities with a cascade output of up to 120 kW, where the plant room is often accessed by less trained building management staff – this is precisely where thermal insulation has the greatest practical safety significance.
When ordering, we always recommend verifying that the heat exchanger order number 0020137069 matches the model stated on this page (PHE S 120-70), as individual covers of the PHE C range are not interchangeable with one another and differ not only in their outer dimensions but also in the exact placement of the cutouts for the side connections and any floor bracket. If you are unsure about selecting the correct part, we recommend contacting atria.sk customer support or directly consulting the designer of the given heating system.
Frequently asked questions
Is this insulation intended exclusively for the PHE S 120-70 model?
Yes. The insulation cover is shaped precisely to the dimensions and shape of the PHE S 120-70 heat exchanger body (281 × 335 × 73 mm (height × width × thickness)) including cutouts for the connections, and is therefore not interchangeable with insulation for another model in the PHE range.
Why is thermal insulation of the heat exchanger important when it is made of stainless steel?
The Vaillant installation manual explicitly warns that the surface of the heat exchanger can become very hot during operation and there is a risk of burns from direct contact. The insulation cover covers this surface, protects boiler room operators, and at the same time reduces heat loss to the surroundings, thereby improving the efficiency of the entire system.
Can the insulation be easily removed for servicing the heat exchanger?
Yes, the cover is designed to be removable (in two or more parts), so it can be unclipped without tools before cleaning or servicing the heat exchanger according to the manufacturer's instructions, and refitted once the work is completed.
What material is used to make the cover?
Insulation covers for the Vaillant PHE range are made of closed-cell foam with high thermal resistance, provided on the outside with a durable surface suitable for the typical plant room/boiler room environment.
Which types of installations is the PHE S 120-70 model best suited for?
The PHE S 120-70 model is used mainly in smaller apartment buildings and smaller commercial facilities with a cascade output of up to 120 kW, where the plant room is often accessed by less trained building management staff – this is precisely where thermal insulation has the greatest practical safety significance.
Does the insulation affect the warranty on the heat exchanger itself?
No, the insulation cover is a separate accessory, and its use or non-use does not affect the 2-year warranty provided for the plate heat exchanger itself. However, its use is recommended for the safety and energy reasons described above.
What happens if the insulation is not used at all?
The heat exchanger will continue to perform its function, but the surface of the body will remain accessible to direct touch during operation and will radiate heat into the surrounding plant room without any barrier. This increases the risk of burns to operators and slightly reduces the energy efficiency of operation compared to the insulated state.
Does the temperature in the plant room affect the need for insulation?
Yes. In unheated or poorly ventilated plant rooms, an uninsulated heat exchanger can significantly raise the temperature of the room, which is uncomfortable for operators and can also adversely affect other temperature-sensitive equipment (controllers, measuring instruments) located in the same room. Insulation significantly reduces this effect.
Is it possible to repaint or otherwise modify the insulation to match the appearance of the boiler room?
The manufacturer supplies the cover as standard in a dark (black) finish, which is designed to be neutral and suitable for a typical plant room environment. Additional surface treatments have not been tested by the manufacturer, and we recommend against them, so as not to alter the thermal insulation or fire-resistance properties of the material.
Additional parameters
| Category: | hydraulic separators |
|---|---|
| Warranty: | 2 years |
| Brand: | Vaillant |
| Intended for: | plate heat exchanger PHE S 120-70 (code 0020137069) |
| Type: | shaped insulation cover |
| Material: | closed-cell thermal insulation foam, black surface |
| Construction: | removable, multi-part |
| Dimensions of the protected heat exchanger: | 281 × 335 × 73 mm (height × width × thickness) |
| Weight of the protected heat exchanger: | 10.70 kg |
| Max. output of the protected heat exchanger: | 120 kW |
| Manufacturer: | Vaillant GmbH, Germany |
| Supplier for Slovakia: | WINTNER s.r.o. |
| Warranty: | 2 years |
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About the company
The Vaillant Group is synonymous with heating and hot water preparation, placing particular emphasis on quality, reliability and user comfort. Its heating technology products are present in more than 100 countries around the world. The group unites the brands Vaillant, Saunier Duval, AWB, Bulex, DemirDöküm, Glow worm, Hermann Saunier Duval and Protherm. Each of these brands has extensive experience in the production of heating equipment, as most of them have been active in this segment for more than 80 years. With its 140 years of market presence, the brand Vaillant is among the largest and most significant. It has long been a market leader and a pioneer in the development and innovation of heating technologies in Europe. The Vaillant Group has an extensive network of sales representatives and thousands of satisfied customers around the world.
The extensive portfolio of the Vaillant Group includes modern heating technologies that are energy-saving, efficient and contribute to environmental protection. Thanks to a wide range of products and models, every customer can find exactly what they need here. The range includes wall-hung and floor-standing boilers, hot water storage tanks or electrical appliances. In the market of wall-hung boilers, the company is even number one in Europe with a 26 percent market share. The Vaillant Group is not specialized only in the development and production of boilers; its product portfolio also includes technologies that use renewable energy sources, such as solar systems or the most modern heat pumps and air conditioners. It also offers recovery or cogeneration units or zeolite heat pumps to users.
Vaillant Group thinks ahead every day and offers individual solutions for every need and type of energy. Its success is also based on research and development, which always takes place in line with the wishes of customers. The company's research and development department is among the largest and above all the most creative departments in this segment. The team of developers is constantly working on new devices and technological systems that are increasingly easy to operate and already meet the demands of tomorrow. Whether it is about energy solutions of the future or about the best way to use fossil fuels, the company Vaillant Group tries to anticipate new trends and to be always one step ahead of others. Proof of this is the registration of up to 100 new patents every year. In the field of production, the company places the greatest emphasis on achieving the highest quality of boilers, which represents perfection in every detail.
The Vaillant Group has its presence in most countries of the world. Slovakia is no exception, where the company Vaillant Group Slovakia, s. r. o. is located, representing the brands Vaillant and Protherm. Heating equipment of the Vaillant Group is produced in seven production plants, two of which are located on our territory. These factories employ more than 1,300 people in total. The production plant Protherm Production with its headquarters in Skalice specializes in the production of electric and floor-standing boilers for all brands belonging to the Vaillant Group. It can also boast its own research and development center, which is among the most modern in Europe. The second production plant in Slovakia is Vaillant Industrial Slovakia in Trenčianske Stankovce, which produces modules for wall-hung boilers for the entire group.

History of the company Vaillant
The history of the company Vaillant goes back to the year 1874, when it was founded by Johann Vaillant in Remscheid, Germany. Since then, the company Vaillant has been a leader in the field of heating and ventilation technologies.
History of the company Vaillant
1874 Plumber Johann Vaillant founded the company.
1894 Patented for the invention of a gas water heater with a "closed system" design.
1899 Registered company logo, the Easter Bunny.
1905 Development of a wall-mounted water heater, patented under the designation "Geyser".
1924 Development of a wall-mounted boiler for heating.
1955 Production of the millionth appliance after the end of the Second World War.
1960 Production of electrical appliances begins.
1967 Development of a combined wall-mounted boiler.
1974 11 million appliances sold since 1974.
1992 Establishment of subsidiary companies – in the Czechoslovak Republic, Hungary, Poland and Turkey.
1993 Separation of Czechoslovakia leads to the creation of a separate sales representation in Slovakia.
1999 Anniversary, 125th anniversary of the founding of the company, 40 million appliances sold in the entire history of the company.
2001 The Vaillant Group is formed, covering eight significant manufacturers of heating equipment in Europe, including the boiler manufacturer Protherm in Slovakia.
2003 The Vaillant Group production plant in Skalice specializes in the production of floor-standing boilers also for other brands belonging to the VG group.
2004 Vaillant Group opens a new production plant in Trenčín, Slovakia, for the production of hydraulic groups for wall-hung boilers.
2009 10,000,000 modules for heating equipment produced at the VG Trenčín plant.
Easter Bunny in the logo - intended for the success of the company
Pink dwarfs and cute animals stand around and admire the miracle of the egg. Johann Vaillant is fascinated by the scene and decides to buy both the picture and the copyright. For Vaillant, this means the establishment of its brand and an extremely successful story.

Very distinctive brand profile
Since 1899, the motif has adorned all products, catalogs and brochures. In a few short years, Vaillant built an excellent reputation that spread throughout Germany and even beyond its borders. Vaillant gave its logo clear lines and outlines. "The Bunny in the Egg" remains the central theme, but the word "Vaillant" is added.

Many Germans know that the Vaillant Bunny belongs to a company based in North Rhine-Westphalia. Moreover: more than 70% of all Germans have heard of the company Vaillant. In Austria and the Netherlands, the company achieves similar results for its image.
Sustainability
As a forward-looking, family-owned company, we accept special responsibility for the environment, for our employees and for society. We are convinced that economic success, sustainable and profitable growth are inseparably linked to a commitment to social and ecological standards.
In order to fulfill this commitment, we are committed to carrying out our activities in a sustainable manner within the strategic S.E.E.D.S. Program (Sustainability in Environment, Employees, Development & Products and Society). The definition of these areas of interest is based on a comprehensive understanding of sustainability, in which we also take into account key issues of our core activities.

